Terms of service

Welcome to our website! By accessing or using our site and services, you agree to the following terms and conditions:

1. Custom Orders: All items are made to order based on the specifications you provide. You are responsible for ensuring that the information submitted (such as names, colors, sizes) is accurate.

2. No Returns or Refunds: Due to the personalized nature of our products, we cannot offer returns or refunds for any errors made on the customer’s end when placing the order.

3. Production Errors: In the event that we make an error during production, we will replace the item at no additional cost to you. Please contact us within 7 days of receiving your order to report any production-related issues.

4. Order Processing: Once an order is placed, it cannot be changed or canceled. Please review your order carefully before submitting it.

5. Shipping: We are not responsible for delays caused by shipping carriers, but we will provide tracking information once your order is shipped.

6. Intellectual Property: All designs, logos, and images on our website are our property and may not be used without permission.

7. Liability: We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

8. Changes to Terms: We reserve the right to update these terms at any time. Continued use of the site means you accept any changes we make.

9. Contact Us: If you have any questions or concerns, feel free to reach out to our customer service team. We’re here to help!

By using our site and placing an order, you agree to these terms. Thank you for shopping with us!