Refund policy

Return and Refund Policy for Custom-Made Items

Thank you for choosing our custom-made items! Please note that all sales of personalized products are final.

• We cannot accept returns or issue refunds for any errors that occur due to incorrect information or specifications provided by the customer at the time of ordering. Please double-check your order details before submitting!

• However, if there is an error on our end during production (such as spelling mistakes or incorrect colors that differ from what you ordered), we will replace the item promptly at no extra cost to you.

We are committed to ensuring that your custom item is made exactly as you envisioned, so please reach out if there’s any issue caused by us, and we’ll make it right!